SAVE 20% USING CODE JULY4TH
GREETEIN PLANT BASED PROTEIN HAS LANDED
0 Cart
Added to Cart
    You have items in your cart
    You have 1 item in your cart
      Total

      Sr. Marketing Manager/Director

      Campbell, CA

      Overview: 

      Sr. Marketing Manager/Dir. will be in charge of implementation of the brand marketing strategy for the Evogen marketing team. This includes working collaboratively with senior leadership in developing the marketing strategy for new and existing CPG and digital products. Overseeing implementation of the marketing strategy-including launch campaigns, events, digital marketing, social media, and increasing brand equitable customer lifetime value. This role will also leverage eCommerce best practices to drive KPI targets.

      Candidates should be able to understand complex details across business and technology, business processes, and economic value, and translate that understanding into compelling campaigns that attract and convert prospects. This includes a firm understanding of customer centric brand equity management through front-line marketing KPI performance.

      A successful candidate will thrive in a fast-paced omni-channel business, highly collaborative environment, and demonstrate an ability to execute precisely and quickly. He or she must possess a strong understanding of business intelligence software, can work within enterprise architecture frameworks, drive customer centric KPI performance, and drive O2O digital campaigns that showcase tangible results.

      Responsibilities include:

      • Leads internal marketing team in delivering against annual brand plans, strategies, eCommerce, key initiatives, and portfolio objectives
      • Co-develops and achieves alignment to annual brand plans that coincides with Evogen Nutrition domestic and global strategy
      • Manages product portfolio and proactively identifies key levers to positively impact P&L and adjusts strategy as necessary in order to achieve revenue, volume, and margin targets
      • Collaborates with global marketing leadership to ensure that overarching brand positioning, storytelling platforms, and innovation strategy are properly socialized, supported, and executed
      • Plays key role in developing channel and product portfolio strategy with cross-functional leadership team to determine optimal routes to market
      • Develops overall brand activation and communication strategy that delivers against marketing objectives and long-term brand equity growth plans
      • Integrates communication strategy, 360 plan, brand campaign across all touch-points and elements of business
      • Leverages agency relationships and partners with internal creative team to develop and execute storytelling platforms throughout course of calendar year
      • Ensures alignment against set KPIs and proactively drives initiatives to achieve brand metrics

      Knowledge, Skills and Abilities:

      • Strong leadership skills in managing/influencing teams and implementing key business initiatives
      • Ability to comprehensively understand and convert consumer, category, competitor, and channel/customer insights into brand strategy/plans
      • Successful track record of developing creative methods for growing brands
      • Ability to effectively apply knowledge of business drivers to deliver financial objectives via budget development and tracking,
      • Knowledge of advertising process and evaluation as well as new product launches is required
      • Ability to navigate from the strategic level to the analytical/tactical level fluidly
      • Strong linkage with the Evogen’s mission statement

      Education/Experience:

      • BA/BS Degree required, Masters or MBA preferred
      • 8+ years marketing experience in CPG/retail/consumer focused industries.
      • Brand, consumer, and trade marketing (commercialization) experience from CPG, retail environments.
      • Experience managing a diverse team of digital marketers, including experts in content marketing, social marketing, paid search, SEO, and SEM.
      • Deep expertise in all aspects of marketing including lead management, email campaigns, analytics and reporting, content and social, and sales enablement
      • Exceptional organizational skills and accountability. Ability to oversee multiple work streams simultaneously and equally comfortable delegating or owning tasks, no matter how big or small.
      • Proven success of leveraging in-house experts as well as partnering with external stakeholders & agencies
      • Supervisory and Manager experience required
      • Experience with CRM system, Business Intelligence, Google Analytics and in depth understanding of web design and web analytic software

      Perks:

      • Health Insurance: Medical / Vision / Dental
      • 401k
      • Flexible vacation / Paid time off
      • Employee discounts

      Job Type: Full-time

      APPLY TODAY


      Customer Service Manager

      Campbell, CA

      Overview: 

      This position is responsible for managing the support team, providing online support to customers via social media, online chat, phone and electronic communications, as well as business to business sales. By utilizing a fundamental knowledge of customer experience management and sports nutrition products they will recruit and manage the Evogen Elite Service Rep team. This position supports direct communication and troubleshooting with executive management, team members, and customers to ensure that a satisfactory and positive experience is provided to the Evogen Direct to Consumer and Business to Business community.

      Responsibilities include:

      • Manage all daily activities with Evogen customers with high quality service and in designated Service Level Agreement
      • In collaboration with the E-commerce management, gain a first-hand understanding of how customers engage with the brand across all touch points and draw conclusions to continually evolve, improve, and optimize customer service
      • Outline “the service journey” to achieve the customer experience vision, including key benchmarks and measures of success
      • Effectively manage and develop assigned KPIs, payroll, and budget for the department
      • Communicate with other departments to ensure smooth running of operations
      • Develop & provide all relevant reports on performance metrics
      • Create cross training programs within customer service and other departments
      • Warehouse cross training curriculum: to fully understand the scope of the fulfillment process
      • Product and compliance cross training curriculum: in order to support and understand other roles within the Evogen Elite Service, Ambassador, and Athlete teams.

      Team Skills & Communication

      • Take a responsible role as a team member working alongside other members of the customer service team, marketing department, sales department, and operations team.
      • Explain processes to new team members and advise on best practices
      • Lead and develop the Evogen Elite Service team
      • Work with the broader eCom management team to define the customer experience vision, set and communicate team goals and strategy. Foster a culture of accountability and continuous improvement
      • Create a nimble customer service organization that responds quickly to our customer’s needs

      Requirements:

      • 5+ years of experience leading customer-facing teams in a multi-channel environment
      • Bachelor or master’s degree or similar years’ work experience
      • Expertise in customer experience with a proven record of supporting customer-facing strategies driving customer satisfaction
      • Able to inspire employee commitment, loyalty and motivation through progressive workplace practices that foster teamwork, open communication, respect, sincerity, helpfulness, courtesy and humility
      • Track record of successfully managing, coaching and mentoring Customer Service teams and delivering excellent Customer Service
      • Good CRM experience related to Customer Service
      • Project Management Experience
      • Strong communication skills verbal, written, and visual
      • Capable of streamlining and improving processes and troubleshooting
      • Fluent English, other languages are a plus
      • Budget management experience, forecasting, and productivity analysis
      • Flexible and adaptable
      • Self-starter attitude
      • A positive outlook, promoting constructive responses to the challenges of work within their team
      • Strong linkage with Evogen’s mission statement

      Preferred Qualifications

      • 5-7 years of previous customer service experience
      • Interest in health and nutrition and/or fitness
      • Ability to obtain NSCA nutrition certification
      • Experience with: CRM, ZenDesk, SmartSheet, UPS, Fedex, etc.,Shopify

      Job Type: Full-time

      APPLY TODAY


      Logistics Specialist

      Campbell, CA

      Overview:

      Are you looking to get in your foot in the door in the sports nutrition industry? Evogen Nutrition is seeking a Logistics Specialist who will be responsible for overseeing and managing all Operations Shipping/ Logistics activities and related systems/tools working with internal team and 3rd party logistics warehouses. Areas of responsibility include but are not limited to logistics, distribution, warehousing, material handling, import-export of products, shipment of products from point of original to point of delivery, third-party warehousing. Develop and implement global logistics plans, budgets, and procedures to maximize compliance.

      This position will be based out of our Campbell, CA Headquarters. So, if you are looking to build your career in an exciting fast paced industry please apply now.

      Job Responsibilities:

      • Directs inbound and outbound logistics operations such as; transportation, inventory control, warehouse activities and logistics quality management. Daily management and coordination of shipments and Website order processing.
      • Assesses and recommends optimal shipping methods, carriers, routing, equipment and frequency to meet required transportation parameters, delivery specifications and costs. Recommend carrier base and negotiates competitive rates for logistics.
      • Reviews shipping notices, bills of lading, invoices, orders, and other records to determine shipping priorities, work assignments, and shipping methods required to meet shipping schedules.
      • Maintain metrics, customer service logs, processes, safety training and records.
      • Monitor import and export processes to ensure legal and regulatory compliance.
      • Conduct and review audits for logistics activities, such as internal and 3rd party warehouse storage, fulfillment, distribution and transportation
      • Develop and implement methods to maintain accurate inventory levels at on site warehouse as well as 3rd party logistic warehouses and implement required cycle count process.
      • Manages Requests for Pricing Proposals (RFPs) and international transportation service agreements/contracts.
      • Evaluate, recommend and implement supply chain improvement tools, including but not limited to cost savings, tracking for enhanced visibility, market analysis review/communication processes, etc.
      • Responsible for global logistics operations integration projects including but not limited to shipping validation, coordinating/enabling IT systems, monitoring/ implementing trade compliance and regulatory requirements.
      • Track all shipments and if any problems arise with pickup or delivery dates, notify appropriate party or escalate to manager if necessary.
      • Communicate with internal/external teams, customers and vendors regarding shipment deliverables, schedules, and details.
      • Maintain accurate spreadsheets of all shipments
      • Accurately complete shipment documentation
      • Assembles Carrier's packets
      • Track and analyze shipments
      • Web site order processing: tracking of stock levels and determination of inventor load
      • Prepare inventory documentation: this involves accurately recording type, quantity, quality, and other features of inventory for a clear understanding of the state of the stocks
      • Maintain daily invoices and shipment records to ascertain the state of all stocks
      • Prepare and submit inventory control reports to management

      Requirements

      • Bachelor’s degree (BA/BS) or equivalent combination of education and experience.
      • 5+ years of supervisory experience in shipping warehouse environment
      • Proven track records of building credible, reliable and customer focused logistics teams
      • Organizational focus and strong attention to detail
      • Highly motivated, willingness to learn, and works well within a team environment
      • Excellent communication, research, problem solving, and time management skills
      • Proactive, “Can Do” Attitude
      • Naturally energetic, positive person in a fast-paced, rapid-growth environment
      • Capable of multi-tasking and effectively prioritizing in a fast-paced environment
      • Familiar with customs documents for shipping internationally
      • High level of accuracy, efficiency, and accountability
      • Proficiency in Microsoft Office Suite and Outlook
      • Strong written and verbal communication
      • Experience with Shopify and Ship Station a plus

      Perks:

      • Health Insurance: Medical / Vision / Dental
      • 401k
      • Flexible vacation / Paid time off
      • Employee discounts

      Job Type: Full-time 

      APPLY TODAY

       _______________________________________________________________

      Inside/Field Sales Representative – Northern California/Northwest region

      Campbell, CA

      Overview:

      Quickly growing start-up Sports Supplement Nutrition Company based in Campbell, California is seeking a dynamic field-based team member to grow territory sales and brand presence through consistent retail account management. This position is a retail-focused role with a minimum of 80% of the week spent at retail account; other 20% will be cold-calling/prospecting for new business.

      Essential functions of the job responsibilities include account management, sales, merchandising, field marketing, and data collection and presentation. This self-motivated candidate will work with the company’s local distributors in Northern CA and other designated markets to maintain and expand the company’s brands, distribution levels and market presence, plus be the product knowledge expert and build solid customer rapport.

      Responsibilities include:

      • Service franchise chain and/or independent franchise accounts
      • Follow and act upon the “company objectives” within the territory as determined by management.
      • Recommend and/or write purchase orders for the sale of the company products for direct or indirect selling opportunities.
      • Plan, coordinate and attend store “demos” to build product awareness with store associates and consumers.
      • Provide top quality customer service to all market accounts and Evogen internal staff personnel.
      • Correspond routinely (emails / phone calls) with all accounts and Evogen company personnel.
      • Identify problems and recommend solutions with management in a timely manner.
      • Attend and/or set up trade shows whether they’re industry, company or distributor sponsored events.
      • Plan and coordinate daily, weekly and monthly travel schedule.
      • Understand your competition; pricing, promotions, shelf space, #1 selling products/flavors, etc.
      • Submit daily, weekly and/or monthly field activity/cold-calling reports as designated.

      Desired Skill & Experience

      • Bachelor’s Degree preferred
      • Minimum of 3-5 years’ experience in the Sports Nutrition Industry required
      • CRM, Excel, Salesforce and Microsoft office experience a plus

      Job Type: Full-time

      APPLY TODAY